1. Who We Are
AB999 is an online gaming and sports betting platform operated under an international gaming licence. The platform is accessible at ab999.cash and is specifically designed to serve players in Pakistan with full Pakistani Rupee (PKR) support, local payment methods including Easypaisa and JazzCash, and content tailored to Pakistani interests including PSL cricket betting.
For the purposes of this Privacy Policy, "AB999", "we", "us", and "our" refer to the licensed operator of the ab999.cash platform. "You" and "your" refer to any person who registers an account, visits the platform, or uses any AB999 service. This policy applies to all data collected through the AB999 website, mobile interface, customer support channels, and any other touchpoint where AB999 interacts with players from Pakistan.
Data Controller: AB999 acts as the data controller for personal data collected from Pakistani players. All data rights requests and privacy-related queries should be directed to support@ab999.cash. AB999 aims to respond to all data rights requests within 30 days of receipt.
2. What Personal Data We Collect
AB999 collects only the data that is genuinely necessary for the operation of your account and the delivery of the services you have signed up to use. The following table summarises the categories of personal data collected from Pakistani players on AB999.
AB999 does not collect sensitive personal data such as religious beliefs, political affiliations, biometric data beyond what is required for identity verification, or health information.
3. How We Collect Your Data
AB999 collects personal data through the following methods:
Data You Provide Directly
When you register an account on AB999, make a deposit, request a withdrawal, contact our support team, or use any AB999 feature that requires your input, you are providing data directly to us. This includes all information entered into registration forms, payment interfaces, live chat, and any identity verification processes.
Data Collected Automatically
When you visit AB999, our servers and analytics systems automatically record technical data about your visit. This includes your IP address, the device and browser you are using, which pages you visit, how long you spend on each section, and which games or betting markets you interact with. This data is collected using server logs, cookies, and similar tracking technologies as described in Section 8.
Data from Third Parties
AB999 may receive data about you from third parties in specific circumstances:
- Payment processors: When you make an Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or card payment, the payment processor confirms transaction status and basic account validation data.
- Identity verification providers: Where AB999 uses a third-party KYC service to verify CNIC authenticity or identity documents, that provider returns a verification result to AB999.
- Fraud and AML screening: AB999 uses licensed third-party services to screen accounts and transactions against regulatory watchlists and fraud databases as required by our gaming licence conditions.
4. Why We Use Your Data
Every piece of data AB999 collects is used for a defined, legitimate purpose. We do not collect data speculatively or for purposes beyond those listed here:
- Account management: To create, maintain, and secure your AB999 account, including login authentication and password resets.
- Payment processing: To process deposits and withdrawals in PKR through your chosen payment method – Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or card.
- Identity verification: To verify that you are at least 18 years of age and that your account details match a real person, as required by AB999's gaming licence and anti-money laundering obligations.
- Service delivery: To operate all AB999 products including casino games, PSL betting, live casino, Aviator, jackpot slots, esports betting, and roulette.
- Customer support: To respond to queries, complaints, and responsible gaming requests from Pakistani players.
- Legal and regulatory compliance: To comply with anti-money laundering regulations, gaming licence requirements, and any lawful regulatory requests.
- Fraud prevention and security: To detect and prevent fraudulent activity, bonus abuse, money laundering, and unauthorised account access.
- Responsible gaming: To monitor account activity for signs of problematic gambling behaviour and to administer the limits, self-exclusion tools, and support resources available to all AB999 players.
- Platform improvement: To analyse how Pakistani players use AB999, identify technical issues, and improve the platform experience based on real usage patterns.
- Communications: To send you account notifications, withdrawal confirmations, promotional messages you have opted into, and responsible gaming reminders where relevant.
Marketing communications: AB999 will only send you promotional messages if you have opted in to receive them at registration or subsequently through your account settings. You may opt out of marketing communications at any time without affecting your ability to use AB999.
5. Legal Basis for Processing
AB999 processes your personal data on the following legal bases, each of which corresponds to specific uses described in Section 4:
- Contract performance: Processing your identity data, financial data, and transaction data is necessary to fulfil the contract you enter with AB999 when you register an account. Without this processing, AB999 cannot operate your account, accept deposits, or pay out winnings.
- Legal obligation: AB999 is required by its gaming licence and applicable anti-money laundering regulations to verify player identities, retain financial records, and report certain transactions. This processing is not optional and cannot be withdrawn by the player.
- Legitimate interests: AB999 uses technical and usage data to improve the platform, detect fraud, prevent bonus abuse, and secure accounts. These purposes represent legitimate business interests that do not override the privacy rights of Pakistani players.
- Consent: Where AB999 relies on consent – specifically for marketing communications and non-essential cookies – you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted before the withdrawal.
6. Who We Share Your Data With
AB999 does not sell your personal data to any third party, ever. Data is shared only with parties that genuinely need it to support the services you use, and always under appropriate contractual data protection obligations. The categories of recipients are:
- Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, and card processing partners receive the data needed to process each specific transaction. None of these partners are permitted to use your data for purposes other than completing the transaction.
- Identity and KYC verification providers: Where a third-party service is used to verify your CNIC or identity documents, only the documents and data required for the specific verification check are shared.
- Game providers: AB999 hosts games from licensed third-party game developers. These providers receive anonymised session data (game type, bet size, outcome) for the purposes of game settlement and RTP monitoring. They do not receive your name, contact details, or payment data.
- Fraud and AML screening services: AB999 uses licensed compliance technology providers to screen players and transactions against regulatory watchlists. This sharing is required by AB999's gaming licence conditions.
- Regulatory and licensing authorities: AB999 will share data with its gaming licensing authority and any lawful regulatory or law enforcement body when legally required to do so.
- IT and platform service providers: Hosting, cloud infrastructure, and software providers that process data on AB999's behalf under strict contractual data processing agreements.
7. Payment Data & Security
Payment data security is taken extremely seriously at AB999, particularly given that Pakistani players rely on mobile payment platforms such as Easypaisa and JazzCash where the payment account is directly linked to a mobile number and often a bank account.
- AB999 does not store full card numbers on its own servers. Card payment processing is handled by PCI-DSS certified payment processors who store and encrypt card data in accordance with the highest industry standards.
- For Easypaisa and JazzCash transactions, AB999 receives only the confirmation of payment and the account identifier – not any authentication credentials such as PINs or passwords.
- All financial transactions between your device and AB999 are encrypted using 256-bit TLS/SSL. AB999 will never ask you to share payment PINs, OTP codes, or banking passwords through any channel including live chat or email.
- Your registered payment methods on AB999 are stored as references (e.g., last 4 digits of a card, Easypaisa account number) and can only be used for withdrawals to the same account that made the corresponding deposit – protecting against third-party withdrawal fraud.
Important: AB999 will never contact you requesting your Easypaisa PIN, JazzCash password, OTP codes, or internet banking credentials. If you receive such a request claiming to be from AB999, do not comply and report it to our support team immediately at support@ab999.cash.
8. Cookies & Tracking Technologies
AB999 uses cookies and similar technologies to operate the platform and understand how Pakistani players use it. A cookie is a small text file placed on your device when you visit a website. AB999 uses the following categories of cookies:
Essential Cookies
These cookies are strictly necessary for AB999 to function. They manage your login session, maintain your account state during a gaming session, and enable secure payment processing. These cookies cannot be disabled without preventing AB999 from working correctly.
Analytics Cookies
AB999 uses analytics tools to understand how players navigate the platform, which features are most used, and where technical issues arise. Analytics data is aggregated and anonymised where possible. These cookies do not identify you personally to third-party analytics providers.
Preference Cookies
These cookies remember your platform preferences such as language settings and display preferences to improve your experience during future visits.
Marketing Cookies
AB999 may use marketing cookies to personalise promotional content shown to you on the platform based on your past activity. These cookies are only active if you have consented to receiving marketing communications. You may opt out through your account settings at any time.
You can control cookies through your browser settings. Blocking essential cookies will impair your ability to use AB999. Blocking analytics or marketing cookies will not affect core platform functionality.
9. Data Retention
AB999 retains personal data for as long as it is genuinely necessary for the purposes it was collected, including any regulatory retention obligations imposed by AB999's gaming licence or applicable anti-money laundering laws. The following general retention periods apply:
- Account data and transaction history: Retained for a minimum of 5 years after account closure, as required by gaming licence and AML regulatory obligations.
- Identity verification documents: Retained for the duration of the account and for a minimum of 5 years following account closure.
- Payment records: Retained for 5 years following the transaction, in line with financial record-keeping requirements.
- Customer support communications: Retained for 2 years from the date of the last interaction on a given support case.
- Analytics and technical data: Aggregated analytics data is retained indefinitely in anonymised form. Raw IP and session logs are retained for up to 12 months.
- Marketing consent records: Retained until you withdraw consent and for 1 year thereafter as evidence of the consent history.
When data is no longer required, it is securely deleted or anonymised using industry-standard data destruction methods. AB999 reviews its data retention practices periodically to ensure they remain aligned with legal requirements and the principle of data minimisation.
10. Your Privacy Rights
As a Pakistani player on AB999, you have the following rights regarding your personal data. AB999 is committed to honouring these rights promptly and without creating unnecessary barriers.
Right of Access
Request a copy of the personal data AB999 holds about you. AB999 will provide this within 30 days of a verified request submitted to support@ab999.cash.
Right to Rectification
If any personal data AB999 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Contact support to initiate a correction.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for AB999 to retain it. Note that regulatory retention obligations may prevent full deletion in some cases.
Right to Object
You may object to AB999 processing your data for marketing purposes at any time. You can also object to processing based on legitimate interests, though AB999 may have compelling grounds to continue.
Right to Restriction
Request that AB999 restrict processing of your data while a rectification or objection request is being considered. Data will be stored but not actively used during the restriction period.
Right to Portability
Request your personal data in a structured, machine-readable format where technically feasible. This applies to data you provided directly to AB999 and which is processed by automated means.
To exercise any of the above rights, contact AB999 at support@ab999.cash with the subject line "Data Rights Request" and a clear description of what you are requesting. AB999 will verify your identity before processing the request and will respond within 30 calendar days.
11. Children's Privacy
AB999 is strictly an adult platform. Registration is only permitted for persons aged 18 years or over. AB999 does not knowingly collect personal data from any person under the age of 18.
AB999 uses automated and manual age verification processes during registration. If AB999 becomes aware that personal data has been collected from a person under 18, that account will be immediately closed, all associated data will be securely deleted, and any funds deposited will be returned to their source.
If you are a parent or guardian and believe that a person under 18 in your care has registered on AB999, please contact support@ab999.cash immediately. AB999 will investigate and act on credible reports promptly.
12. Third-Party Links
The AB999 platform may contain links to third-party websites or services in certain contexts. This Privacy Policy applies only to data collected directly by AB999 through the ab999.cash platform and its associated services. AB999 is not responsible for the privacy practices of any third-party website or service that you may access via a link from the AB999 platform.
AB999 makes reasonable efforts to link only to reputable third-party services, but cannot guarantee the privacy practices of any external site. Before providing personal data to any third-party website, we recommend reviewing that site's own privacy policy.
13. Updates to This Privacy Policy
AB999 reviews this Privacy Policy periodically and will update it when necessary to reflect changes in how we collect or process data, changes in applicable law, or changes to the services AB999 offers to Pakistani players. The effective date at the top of this page will be updated whenever a change is made.
Where changes are material – meaning they significantly affect how AB999 processes your data or your rights as a player – AB999 will make reasonable efforts to notify you through an in-platform notification or a message to your registered mobile number before the change takes effect.
Your continued use of AB999 after a Privacy Policy update has been posted constitutes acceptance of the revised policy. If you have concerns about any update, please contact AB999 at support@ab999.cash before continuing to use the platform.
14. Contact & Complaints
If you have any questions about this Privacy Policy, about how AB999 handles your data, or if you wish to exercise any of your data rights, please contact AB999 through the following channels:
- Email: support@ab999.cash – Please use the subject line "Privacy Query" or "Data Rights Request" so your message reaches the right team promptly.
- Live Chat: Available 24 hours a day, 7 days a week from within your logged-in AB999 account. For data rights requests, email is preferred so there is a written record.
AB999 aims to respond to all privacy queries within 5 business days and to all formal data rights requests within 30 calendar days. If you are not satisfied with AB999's response to a privacy complaint, you have the right to escalate the matter to AB999's gaming licensing authority or to the data protection authority in the applicable jurisdiction.
This Privacy Policy was last reviewed and updated on 1 July 2025. The current version will always be available at ab999.cash/privacy-policy. AB999 recommends that all players read this policy in full before registering an account.